Shipping policy

At Flushed Golf, we strive to provide a seamless and efficient shipping experience for all our customers. Please review our shipping policy below for detailed information on our processes and expectations.

Where we ship

  • We ship across Canada and the United States, plus select international destinations including the UK and EU.
  • We also ship to U.S. territories and APO/FPO/DPO addresses.

Free shipping

  • Orders over $150 CAD ship free to Canada and the US.
  • All other shipping rates are calculated and shown at checkout before you pay.

Processing time

  • Orders are processed within 1-3 business days. We don't ship on weekends or holidays.
  • During launches and busy periods, processing can take a few extra days. If your order is going to be significantly delayed, we'll email you.

Delivery estimates

  • Delivery times depend on your location and the shipping method you choose. Your estimate is shown at checkout.

Holiday Shipping

Want it under the tree? Order by these dates for delivery before December 25:

  • Canada, standard shipping: December 10
  • Canada, express shipping: December 17
  • United States, standard shipping: December 14
  • United States, priority shipping: December 15
  • UK, Europe, Australia and New Zealand: December 4

Orders placed after these dates still ship as fast as we can, but holiday delivery isn’t guaranteed.

Dates are estimates based on carrier holiday schedules. 

Cutting it close? Gift cards arrive by email instantly.

Tracking

  • You'll get a shipping confirmation email with your tracking number once your order ships. Tracking usually goes live within 24 hours.

Customs, duties and taxes

  • United States: US orders ship from our US warehouse. No duties or import fees.
  • Canada: Canadian orders ship from Ontario. No duties or import fees.
  • International: Orders shipped outside Canada and the US may be charged customs duties, import taxes or fees by the destination country. These are the buyer's responsibility and are not included in your order total.
  • Customs delays are outside our control.

Damaged, lost or incorrect orders

  • If your order arrives damaged, defective or wrong, email support@flushedgolf.com within 7 days of delivery with your order number and photos, and we'll make it right.
  • If tracking shows no movement for an extended period, contact us and we'll work with the carrier to locate it.
  • We aren't responsible for packages marked as delivered by the carrier, or for orders sent to an incorrect address entered at checkout.

Changes to this policy

  • We may update this policy from time to time. Changes are posted on this page.