Refund policy

Returns

We accept returns within 30 days of the shipping date.

To be eligible for a return, your item must be:

• Unworn, unwashed, and unused

• In its original condition with all original tags attached

• Returned in its original packaging

• Accompanied by proof of purchase

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Returns must be requested before sending your item back. Returns sent without prior authorization will not be accepted.

Final Sale Items

The following items are final sale and cannot be returned, exchanged, or refunded:

• Clearance items

• Any products marked Final Sale

• Gift cards (if applicable)

Damaged, Defective or Incorrect Items

Please inspect your order upon delivery. If your order arrives damaged, defective, or you receive the wrong item, contact us at support@flushedgolf.com within 7 days of delivery with your order number and photos of the issue. We'll review your claim and work quickly to make it right.

Exchanges

To request an exchange, please complete the Returns & Exchanges form linked in the footer of our website.

Exchanges are subject to product availability. If your requested item is unavailable, we may issue a refund or store credit instead.

Refunds

Once we receive and inspect your return, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional processing time before the refund appears on your statement.

Original shipping charges are non-refundable.

If more than 15 business days have passed since your refund was approved, please contact us at support@flushedgolf.com.

Return Conditions

We reserve the right to refuse any return that:

• Is returned after the 30-day return window.

• Shows signs of wear, washing, damage, odours, stains, pet hair, or alterations.

• Is missing original tags or packaging.

• Does not meet the eligibility requirements outlined in this policy.

Returns that do not meet these conditions may be sent back to the customer at their expense.

We also reserve the right to deny returns that appear fraudulent, abusive, or inconsistent with the intent of this policy.

Shipping & Delivery

Flushed Golf is not responsible for:

• Lost or stolen packages marked as delivered by the shipping carrier.

• Delivery delays caused by the shipping carrier, weather, customs, or other circumstances outside of our control.

• Incorrect or incomplete shipping addresses provided at checkout.

Orders returned to us due to an incorrect shipping address, refused delivery, or failure to collect the package may be refunded less the original shipping charges and any carrier return fees.

Promotions

If an order placed using a promotional discount is returned, any refund will reflect the discounted purchase price paid. Promotional discounts cannot be reapplied after they have expired.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of receiving your order, for any reason and without providing a justification.

To qualify for a return under this policy, your item must be unworn, unused, in its original condition, with all original tags attached, in its original packaging, and accompanied by proof of purchase.

Please note that items designated as non-returnable for hygiene reasons (such as bodysuits) or otherwise exempt under applicable law may not be eligible for return.

Policy Updates

Flushed Golf reserves the right to modify or update this Returns & Exchanges Policy at any time without prior notice. Any changes will be effective immediately upon being posted to this page and will apply to orders placed after the updated policy is published.